Support
We're a small, real team and we read every message. Most answers are below — if you need anything else, email us and we'll get back to you.
Email hello@thrivr.appBilling, cancellation & refunds
Thrivr subscriptions are handled by Apple through your App Store account — not by us directly. That means cancellations and refunds go through Apple, and the steps below will always be the fastest way to sort things out.
Cancel your subscription
You can cancel anytime and keep access until the end of your current billing period. On your iPhone or iPad, open Settings → [your name] → Subscriptions, tap Thrivr, then tap Cancel Subscription.
Apple: How to manage or cancel a subscription →Request a refund
Because Apple processes all payments, refunds are requested directly from Apple. Most requests can be made at reportaproblem.apple.com— sign in, find your Thrivr purchase, and choose “Request a refund.” Apple reviews each request individually.
Apple: Request a refund for apps or content →Frequently asked questions
What exactly is Thrivr?
Thrivr is a personal-development app that helps you get clear on your vision for life, set meaningful goals, build a steady daily rhythm, and grow your character. It’s a structured journey — not just another habit tracker.
Who is Thrivr for?
Anyone who feels they could be living with more direction and purpose — whether you feel stuck, are at a crossroads, or are doing well and want to keep growing. It’s for people who want to be intentional about their life and who they’re becoming.
How is this different from a habit tracker?
Habit trackers focus on what you do. Thrivr starts with why — your vision — and adds something most apps ignore entirely: your character. It’s about who you become, not just boxes you tick.
Why ‘rhythm’ instead of streaks?
Streaks can make you anxious and punish you for a single missed day. Thrivr uses a smarter ‘rhythm’ — how many days you’ve shown up recently — so progress feels motivating, not stressful.
What is the Thrivr Score?
It’s a single honest number (0–1000), shown as your glowing Inner Light, built from your consistency, goal progress, and engagement. It can go up and down — because it reflects real life, not fake gamification.
Tell me about the giving model.
10% of every subscription goes to Compassion International, helping a child somewhere in the world discover their own vision for life. Your growth helps others grow.
Is my data private?
Yes. Your vision, goals, journal entries and letters are yours — we never publish them. Data is encrypted in transit and at rest, and you can delete your account and data at any time. See our Privacy Policy for full detail.